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Terms of Use

Welcome to the Botanica Real Food ("Site"). Please review the following basic terms that administer your use of and purchase of products from our Site. Please note that your use of our Site constitutes your agreement to follow and be bound by those terms (the "Agreement").

This policy is effective as of 1 April 2021 and was last updated on 1 April 2021.



We may from time to time change the terms that govern your use of our Site. Your use of our Site following any constitutes your agreement to follow and be bound by the terms as changed. We may change, move or delete portions of, or may add to, our Site from time to time.



Botanica Real Food Pty Ltd takes your privacy seriously. We will not sell, trade, or supply your information to anyone. The Botanica Real Food Online Shop collects personal information when you shop and register with us. This information will be used to inform you of new products, sample sales, or updates on our site infrequently. You will be able to unsubscribe at any time. When you place an order through the Botanica Real Food Online Shop, we ask for your name, email address, phone number, billing address, shipping address, and credit card number. We use this information to fulfil our order and to communicate with you about it. Botanica Real Food uses your information for three general purposes: to fulfil the orders and request for certain products and services you placed with us and to contact you about specials and new products. Any materials sent to will be considered confidential and will become the property of Botanica Real Food. After you place an order at the Botanica Real Food Online Shop, we use your information to process your order. You will receive an email confirmation for your order. Occasionally, we may need to contact you by email, phone or postal mail if we have other questions regarding your order.



We would like you to have an enjoyable and secure shopping experience at ◊; therefore, protecting your credit card information is important to us. We use the Secure Socket Layer (SSL) as provided by Shopify to protect the security of your online order information as it is transmitted to our server. SSL technology encrypts your information to protect it from being deciphered by anyone other than Botanica Real Food. To double-check for security, you can tell that the “http” in the web address will be replaced by “https”. Secure pages slow down websites so you will only see this on our checkout pages.



We reserve the right to request further identification for credit card processing on any order you place with us. We may, in our sole discretion, refuse any order placed with us. These restrictions may include orders placed by or under the same user account, credit card, and/or orders that use the same address information. In the event we make a change to or cancel an order, we will attempt to notify you via email/address/phone number provided when the order was placed.